Madrid: Bath, Kessa & Massage Experience

For your visit to the Madrid Bath, Kessa & Massage Experience, you will need to bring a swimsuit as it is not provided but required for the baths. It's also advisable to bring personal toiletries such as a comb or hairbrush and any skincare products you may need post-treatment, although showers and changing rooms are available for use after your session. Lockers are provided for the safekeeping of your belongings while you enjoy your time at the hammam. This ensures you can relax and enjoy the experience without worrying about your personal items.

The entire Madrid Bath, Kessa & Massage Experience lasts approximately 90 minutes. This timeframe includes a 45-minute session in the Arab bath, followed by a 15-minute kessa exfoliation, and concludes with a soothing 30-minute massage. It's designed to provide a comprehensive and relaxing experience, giving you ample time to enjoy each phase of the treatment. Guests are encouraged to arrive a few minutes early to check in and prepare for the session, ensuring a smooth and timely start to their experience.

Yes, the facility hosting the Madrid Bath, Kessa & Massage Experience is wheelchair accessible. This accessibility ensures that everyone can enjoy the relaxing and therapeutic benefits of the hammam, regardless of mobility limitations. The venue is equipped with ramps and adequately sized doorways to accommodate wheelchairs, and the staff are trained to assist guests with special needs to ensure a comfortable and enjoyable visit.

The cancellation policy for the Madrid Bath, Kessa & Massage Experience allows for cancellations up to 24 hours before the scheduled time. This policy enables you to cancel your reservation without penalty, provided you do so within the specified timeframe. It's designed to offer flexibility should your plans change. To cancel, it is recommended that you contact the facility directly at least 24 hours in advance to ensure you are not charged for the session.

The cost for the Madrid Bath, Kessa & Massage Experience is set at €105. This price includes a complete session comprising a 45-minute Arab bath, a 15-minute kessa exfoliation with a traditional glove and natural soap, and a 30-minute relaxing massage using aromatic oils. The fee also covers the use of changing rooms, showers, towels, and lockers. This comprehensive pricing ensures that there are no additional mandatory fees for the basic services provided during the experience.

The Madrid Bath, Kessa & Massage Experience includes several amenities to enhance your comfort and convenience. These include access to changing rooms and showers, which allow you to freshen up before and after your treatments. Towels are provided for use during your session, and secure lockers are available to store your personal belongings safely. These facilities are designed to make your experience as relaxing and hassle-free as possible, allowing you to focus entirely on the soothing effects of the treatments.

No, pre-booking a ticket to the Madrid Bath, Kessa & Massage Experience does not include the option to skip the line. All guests are required to adhere to the same check-in process upon arrival. It's recommended to arrive a little ahead of your booked time to ensure a smooth start to your session. This process ensures that each guest receives adequate attention and care from the staff, maintaining the quality and exclusivity of the experience for everyone.